We are always pleased to offer our clients a complimentary menu tasting. An initial $50 per guest will be charged but will be deducted from your invoice upon signing of the event contract.
We always employ event personnel who are professional, well trained, well groomed, friendly and customer focused. A minimum event labour for each staff member will be billed to 3 hours. If in the event that staffing is required beyond a standard 7.5 hour shift, then the addition event labour will be billed at a standard 1.5 x per hour.
This is the complete execution of the event. Including delivery, set-up, break-down, development of menus and quotes, staffing and all internal office and kitchen time required to ensure a seamless event.
We kindly request a 25% booking deposit of the approved estimate to secure your event reservation. An additional 50% deposit will be required no less the 10 business days prior to your event date. Your final invoice will reflect confirmed menu selection, confirmed number of guests, rentals used, service hours worked and beverages consumed. Final payment is due immediately upon receipt of the final invoice or unless previous arrangements have been made with your Event Coordinator.
Payment plans and/or special terms are available upon request.
A guaranteed number of guests is required 7 days prior to the event date. After this date, it is possible to increase, but not to decrease the guarantee. In the event of a decrease in attendees after the initial booking, a re-calculation of the estimate may be necessary. It may not always be possible to increase the guarantee less than 24 hours before the event.
CATERED EVENTS:In the event of cancellation of a booking, cancellation fees will be deducted from the deposit held and any balances owing in excess of the deposit held will be charged to the credit card on file or deducted off the refund amount.
Cancellation fees will be based on the total estimated revenue for all food, beverage, facility, equipment and service requirements. Estimates will be based on the original booking or the most recent numbers confirmed, whichever is greater and will be levied as follows:
*7 business days prior to the event or less – 100% of the event total
*8 to 14 business days prior to the event – 75% of the event total
*15 business days to one month prior to the event– 50% of the event total
*31 days to 90 days prior to the event – 25% of the event total
*91 days to 180 days prior to the event – 15% of the event total
We ask that all breakfast and lunch orders be placed by 11:00 AM the day prior to your catering requirements.
Minimums – We request that a minimum order of 12 per item.
Cancellations – We can accept cancellations up until 3:00 PM on orders the business day before your order date. Unfortunately same day cancellations are not accepted.
Changes – If an increase is required we will do our best to accommodate, decreases are not on permitted after 3:00 PM the day prior to your catering order.
We accept payment by electronic transfer, cheque, cash, Visa and MasterCard .
For any credit card purchase over $2,000.00 per event, there will be a 2.5% levy fee added to the final event total.